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500 Tips for Communicating with the Public

Maggie Kindred and Michael Kindred

For those in the helping professions, communicating with the public can sometimes be a challenge, and different skills are needed to those used when communicating with friends and family. This book addresses these issues by providing hundreds of tips on how to communicate with the public. more »

2011, Paperback: £15.99/ $24.95
ISBN: 978-1-84905-175-0, 216mm x 138mm / 8.5in x 5.5in, 160pp

Keywords: advocacy, augmentative communication, careers, carers, challenging behaviour, communication, counselling, education, educational training, emotions, employment, ethnicity, exposure anxiety, health care, reference, relationships, restorative justice, risk assessment, social care, social skills, social work, supervision

Social Care Management, Strategy and Business Planning

Trish Hafford-Letchfield

This book is a comprehensive guide to strategic social care management, covering all the knowledge and skills that managers in the 21st century must have, and showing how to make theory a practical reality. It will be essential reading for anyone involved in managing or leading practice either in the front line or at a more strategic level. more »

2010, Paperback: £22.99/ $39.95
ISBN: 978-1-84310-986-0, 234mm x 156mm / 9.25in x 6in, 240pp

Keywords: careers, joint working, reference, risk assessment, social care, social policy, social work, supervision

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