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This is an accessible guide to diversity issues in health and social care. It considers the concept of diversity and how people differ, provides a model for understanding discrimination, and discusses cross-cultural communication, including the impact and use of language. Practice vignettes and exercises for the reader are included throughout. more »
2012, Paperback: £18.99/ $29.95Keywords: careers, disability, ethnicity, race, sexuality, social care, social skills, social work
For those in the helping professions, communicating with the public can sometimes be a challenge, and different skills are needed to those used when communicating with friends and family. This book addresses these issues by providing hundreds of tips on how to communicate with the public. more »
2011, Paperback: £15.99/ $24.95Keywords: advocacy, augmentative communication, careers, carers, challenging behaviour, communication, counselling, education, educational training, emotions, employment, ethnicity, exposure anxiety, health care, reference, relationships, restorative justice, risk assessment, social care, social skills, social work, supervision
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(2 titles match the current selection)